Return & Refund Policy
Last updated: October 2025
Thank you for shopping with The House Of Plants. We take great care in ensuring that our plants and products reach you in perfect condition. Please read our Return and Refund Policy carefully before making a purchase.
1. Returns
We currently do not accept returns once an order has been delivered. Each plant and product is carefully packed and quality-checked before dispatch.
2. Refunds
Orders once placed cannot be refunded after shipment.
If you wish to cancel your order, please do so within 24 hours of placing it by contacting our support team.
Refunds for cancelled orders will be initiated to the original payment method within 24 hours of confirmation.
3. Damaged or Wrong Product
In the unlikely event that your order arrives damaged or incorrect, please reach out to us within 24 hours of delivery with unboxing photos at vv.ventures01@gmail.com or call +91 70140 19668.
Our support team will review your case and assist accordingly.
4. Non-Refundable Items
All items sold on The House Of Plants are non-refundable.
For assistance, please contact us:
📧 vv.ventures01@gmail.com
📞 +91 70140 19668